Which company is used to ship Nespresso products?
Nespresso coffee is produced in Switzerland, so they use a Swiss company called Avenches as their global shipping center. Avenches produces enough Nespresso products to ship to over 80 countries globally. Nespresso opened their Distribution center in Avenches in 2008. By 2009, a total of CHF 500 million was invested in its infrastructure and operations. Nespresso has recently made a large investment into Avenches, and this will cater to the increasing global demand for Nespresso products. Nespresso has recently made a CHF 270 million investment in Avenches, which makes more jobs, and increases productivity to meet the rising global demand for their products. This investment increases the position of the Swiss Food Nutrition Valley, which is an initiative launched by Nestle and the Canton of Vaud. This initiative is to promote Switzerland as the innovation hub that it is in the food and nutrition field. Due to the greatly increased demand for Nespresso products, the expansion of the logistics operations in Avenches allows for increased productivity, and higher turnover in processing and dispatching. The expansion of the center started in July 2021 and is expected to be completed in September 2022. Three new production lines have been operational since March 2022. Another investment of CHF 130 million has been made to open a new branch in Romont, which will result in 300 new jobs in the next 10 years. Despite the Covid pandemic, Nespresso has been able to recruit 150 new employees for their three production centers. In Avenches, the energy from production is used to heat the facility. This saves enough electricity to heat 700 homes in Switzerland per year. Because of the green process used in producing their coffee and running their factories, Avenches saves up to 357000m3 of natural gas per year.
Avenches Facility:
The Avenches facility is the main production center for Nespresso products, not only processing the beans and packaging them but also for global distribution. Due to the size of the facility, it can ship products to 80 countries worldwide with ease, and recent developments will have it be able to ship even more.
Ensuring quality of production
Avenches is the main Nespresso production facility, but there are 11 production centers and 4 Research and Development sites throughout Switzerland. Only sustainably grown coffee beans are used during the production of all products. These are transformed into the highest quality coffee products with the expertise of more than 1000 employees.
All the Nespresso production centers are ‘zero waste to landfill’ centers, and Avenches is a shining example of that fact. All processes are optimized to ensure that all heat and water emissions are recovered and reused in the facility.
Conclusion
Nespresso has a global shipping facility that will deliver all their products worldwide. They ship all orders using national carriers right to your door. Nespresso is a company that is invested in making its customers happy. Many of their products are recyclable and Avenche is a waste-free production facility, invested in providing excellent products and customer service.
Does Nespresso offer free shipping?
Yes. For any online purchase at Nespresso.com that is over $35, free shipping is included.
How can I modify or cancel my order?
If you contact Nespresso as soon as possible, then your order can be changed. Once the order has been processed, change or cancellation of your order cannot be guaranteed.
Does Nespresso ship orders internationally?
Nespresso does not ship to countries outside of where the order was placed. If you go to Nespresso.com you will see a tab at the top of the page, Store Locator. If you select this tab, it allows you to use your current location to search for the store closest to you.
How do I place an international order?
When you go to Nespresso.com, you will see an American flag on the screen. This shows the current country you will be shopping in. If this is not your location, simply click on the flag, and a screen will appear, prompting you to change your location.
Once you select this, it will load a list of different countries which you can place your online order from. Simply select the country applicable to you, and you can start shopping.
What shipping carriers are used?
Packages are shipped using UPS, FedEx, USPS, and other available carriers. Which carrier is used is dependent on your location.
Can I place an order and pick it up at a boutique?
Yes. Boutique-Pick-Up is an option for orders that contain OriginalLine and VertuoLine capsules only. Due to varying stock, products from Limited Lines, machines, accessories, etc, will not be available.
Your order will be available for pick up two hours after it was placed and will be held until the store closes the following day. Any products not collected after 24 hours will be canceled and refunded.
How long do I have to wait for a refund on an order?
Once the item is received at the Nespresso warehouse, it takes up to 30 days for the refund to be shown. Use your tracking number to calculate the date this will happen.
