History
Awards
Chewy has been awarded for America’s best Customer service for 3 back-to-back years from 2019 to 2021, It was also named Top 10 Employer brand. Chewy was amongst America’s 20 Hottest brands in 2020. It was also recognized incomparably in 2020 top rankings for best company. It has been ranked a number 500 in Fortune magazine for the largest revenues in the US.
Companies Chewy use for Shipping
Chewy has about 3 customer service centers and 12 fulfillment centers. Chewy ships products via FedEx, Laser ship, and other carrier services. It uses one of the centers in Dallas, Texas, Clayton IN, Salisbury NC, Mechanicsburg PA, Belton MO, Archbald PA, Phoenix, AZ, Ocala, FL, McCarran, Nevada, Dayton OH, and Salsburg to ship orders. Chewy also uses Shipito, one of the best shipping forwarders. The company launched its first fully automated distribution centers in 2020.
Shipping Services
Chewy is popular all around the world and is the topmost rated online pet platform. Every American pet owner relies on chewy for its outstanding customer services and its fast shipping and its products of course. Their services are simple, cheap, and easy. You can get your orders at minimal rates and within 1-3 days. Chewy find ways to earn 100% consumer satisfaction with their fast services. Their orders are shipped 7 days per week by using the mentioned shipping centers in the region at a rate of just $ 4.95. Cheap and fast right?
Conclusion
Chewy is an extremely well-curated platform that has thousands of products for pets as well as bet owners. Their mission is to grow and keep growing with their easy customer services be it shipping services or return or refund policy services, happy customers are their no.1 priority. Chewy has made things a million times easier for their customers and is always looking for ways to wow the buyers.
Do they ship internationally or to PO boxes?
No, currently to only ship to the abutting US via different shipping companies.
How to cancel an order on chewy?
If the order hasn’t shipped yet your order can be canceled from the chewy website. You can also send a chew message with your order number.
What types of gift cards does chewy offer?
Chewy offers eGift cards that are mailed to you within one hour after you place your order.
What happens if the package is lost?
Every item purchased from the site is made in conformant to a shipping contract, this means that the loss for such items passes to you upon their delivery to the carrier.
How to track orders on Chewy?
Orders can be tracked on their website. They also update you about your order in your mail.
What are their return policies?
If you don’t like a product, you can exchange or return the product with no questions asked. In case it is a prescription medication the order will be returned only when the item is damaged or received wrong. You may exchange or return your product any time of the year.
What are their return policies?
If the payment is done by cash, you will receive an email mentioning the time of refund, and the refund is credited to the original payment mode. If the payment is done by credit card, the refund is credited to your bank account.
What are the Cons of buying from Chewy?
The only drawback about buying from chewy is there are only fewer product reviews.
